Privacy Policy

We value your privacy and are committed to transparently explaining how we use, and protect your information.

Last updated: June 12, 2025

Blai Labs Inc. ("Blai," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you: (1) download or use the Blai mobile application (the "App") available on Google Play, or (2) visit the Blai website at https://www.blaiapp.io (the "Website").

By installing or using the App, or by accessing the Website, you agree to the practices described in this Policy and to our Terms of Service. Your use is at your sole risk.

1. Information We Collect

Account Information: Name, email address, login credentials, communication preferencesUsage Information: Pages/screens viewed, clicks, App features used, referring URLs, timestamps, crash logsTechnical Information: Device model, OS, browser type, IP address, language, cookies or similar technologiesFinancial Information (optional): Public blockchain wallet addresses you choose to add (never your private keys)Information from Third Parties: Data from analytics providers, authentication partners, business partners, or publicly available sources

2. How We Use Information

We use the above information to:

  • Operate and administer the App and Website

  • Personalize content, research, and AI-generated recommendations (non-binding, not financial advice)

  • Communicate with you (e.g., service announcements, optional marketing)

  • Secure our services, prevent fraud, and enforce policies

  • Comply with legal obligations and protect our rights

3. How We Share Information

We may share information with:

  • Service Providers & Vendors: Hosting, analytics, payments, support, cloud, marketing

  • Business Partners: Joint offerings or integrations you enable

  • Legal, Compliance, & Safety: To comply with law, enforce agreements, protect rights, prevent fraud

  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets

  • With Your Consent: When you direct us to share data or link to third-party services

We do not sell personal data.

4. Your Choices & Rights

  • Access & Deletion: Manage or delete your account from the App (Settings → Account → Delete) or at https://www.blaiapp.io/account-delete

  • Marketing Opt-Out: Use the unsubscribe link in emails or adjust settings in the App/Website

  • Privacy Requests: Email privacy@blai.ai; we may need to verify your identity

Where applicable by law (e.g., GDPR, CCPA), you may request correction, restriction, portability, or objection to processing.

5. Security

We use reasonable, industry-standard safeguards to protect your data. No system is 100% secure, and we cannot guarantee absolute security.

6. Retention & Deletion

We retain information as long as needed for the purposes described in this Policy and for legal or fraud-prevention reasons. When no longer needed, we delete or de-identify data within a reasonable time (usually within 90 days), unless required otherwise by law.

7. International Transfers

We may transfer personal data internationally using mechanisms such as Standard Contractual Clauses or the EU-U.S. Data Privacy Framework, as applicable.

8. Children's Privacy

The App and Website are not intended for users under 16. If we learn we've collected data from a child, we will delete it.

9. Changes to This Policy

We may update this Policy at any time. Updates will be posted with a new "Last updated" date. Continued use after that date indicates acceptance.

10. Disclaimer of Warranties & Limitation of Liability

The App, Website, and all content are provided "as is" and "as available," without warranties of any kind. Use is at your own risk. To the extent permitted by law:

  • Blai disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement

  • Blai's total liability will not exceed any fees you paid in the 12 months before the event

  • Blai is not liable for indirect, incidental, special, consequential, or exemplary damages

  • Nothing in this Policy limits liability that cannot be excluded under law

11. Dispute Resolution, Arbitration & Governing Law

Any dispute will be resolved by binding, confidential arbitration under the rules of the American Arbitration Association. Class actions are waived. Massachusetts law governs, and arbitration will occur in Boston, MA.

12. Contact Us

Primary: privacy@blai.ai
Alternate: noreply@blaiapp.io

Thank you for choosing Blai. We're committed to protecting your privacy while delivering crypto insights and user-controlled AI recommendations.

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